There are many variations and this is probably why SAP has not attempted to provide you with the tools to correct your differences. Depending on how you handle your accounting, perhaps you are posting to CO-PA for customer and product profitability you will need to ensure that the sums add up and you don’t overstate your sales. For those items lost in transit, you may want to return the goods and write off the damaged stock. If the wrong quantity was issued, then will want to reverse the goods issue for the incorrect item to correct your COGS (cost of goods sold) and your inventory levels. In this case your POD data, if you get it all, is going to come from your carrier. Some of the big retailers do have the capability to send EDI POD receipts, but a lot of customers will not be able to manage this. There are a couple of issues to consider here, firstly where do you get your POD data from? If it comes from the customer, then you can be reasonably sure it is accurate and relates to deliveries that have been checked. This is very useful when negotiating with the customs forwarding agent as all possible deviations is reflected within SAP. Some practical world reasons for above mentioned stock shortage can be theft, stock shrinkage, transportation damage, etc. In addition to the information system will allow recording the POD Process Date, time and the actual quantity of goods that has been arrived. POD Process (Proof of Delivery) is a process used by some businesses which a customer invoice is created only after the customer confirmation received on the delivery receipt at their warehouse.
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